Shipping Policy

At IVNERO, we offer free shipping on all orders, with no minimum purchase required.

Free Shipping

All orders qualify for free shipping. No shipping fees will be added at checkout.

Order Processing

Orders are prepared for shipment after payment has been confirmed. Processing times may vary depending on product availability and order volume. Holidays and busy periods may affect processing and dispatch times.

Delivery

Delivery times vary depending on the shipping destination and carrier. Any estimated delivery times are provided as a guide and are not guaranteed. Unexpected carrier delays, weather conditions, or other delivery disruptions may affect arrival times.

Order Tracking

Where tracking is available, tracking details will be provided once your order has been dispatched. Please allow time for the carrier to update the tracking information.

Shipping Address Changes

Please ensure your shipping address is correct at checkout. If you notice an error, contact us as soon as possible at leesamenhmarpaueld1984@outlook.com. We will make reasonable efforts to assist, but changes may not be possible after dispatch.

Delayed or Missing Packages

If your order is taking longer than expected or appears to be missing, please contact us. We will work with the shipping carrier to investigate and help resolve the issue.

If tracking indicates that your package was delivered but you cannot locate it, please check around your delivery location and with other household members before contacting us for assistance.

Damaged or Incorrect Items

If your order arrives damaged or contains an incorrect item, please contact us so we can review the issue and arrange an appropriate solution.

Contact Us

For shipping questions or assistance with your delivery, email us at leesamenhmarpaueld1984@outlook.com.