Terms of Service
Terms of Service
Welcome to IVNERO. These Terms of Service govern your use of our website and purchases from our store. By using our website or placing an order, you agree to these terms.
1. Use of Our Website
You may use our website only for lawful purposes. You must not interfere with its operation, attempt unauthorized access, introduce harmful software, or use the website for fraudulent activities.
When placing an order, you agree to provide accurate and complete payment, contact, and delivery information.
2. Products and Information
We aim to describe and display our products accurately. Product colors and packaging may appear different depending on your screen settings or changes made by the manufacturer.
Product availability may change. If an item you ordered is unavailable, we will contact you and refund any payment collected for the unavailable item.
3. Orders and Payments
By placing an order, you authorize us and our payment providers to charge your selected payment method for the total displayed at checkout.
We may decline or cancel an order if payment cannot be processed, an item is unavailable, or there is a reasonable indication of fraud. If we cancel an order after collecting payment, we will refund the canceled items.
If a pricing or product information error affects your order, we will contact you before proceeding with any correction that changes what you pay or receive. You may cancel the affected items for a full refund.
4. Pricing
Prices are shown on the product pages. The total payable for your order is displayed at checkout before you complete your purchase.
Prices and promotions may change, but changes will not affect orders already accepted.
5. Free Shipping
We offer free shipping on all orders, with no minimum purchase required.
Processing and delivery times may vary. Any delivery estimates are approximate and may be affected by carrier delays, holidays, or other unexpected circumstances.
Please refer to our Shipping Policy for further details.
6. Returns and Refunds
We offer free returns and refunds within 30 days of delivery. You may request a return for any reason within this period.
We cover return shipping costs and do not charge restocking or refund processing fees. Once your return has been received and processed, we will issue a full refund for the returned items to your original payment method.
Please refer to our Returns & Refunds Policy for further details.
7. Cancellations
To request a cancellation, contact us as soon as possible. Orders that have not been dispatched may be canceled for a full refund. If your order has already been dispatched, you may use our free 30-day return process after delivery.
8. Product Use
Please follow the directions, warnings, and ingredient information provided on the product packaging. Individual experiences and results may vary.
Product descriptions and website content are provided for general information and do not constitute medical advice.
9. Intellectual Property
Website content, including text, images, graphics, and logos, belongs to IVNERO or its respective owners and is protected by applicable intellectual property laws.
You may not reproduce or commercially use protected content without permission from the relevant rights holder. Third-party product names and trademarks remain the property of their respective owners.
10. Privacy
Personal information submitted through our website is handled in accordance with our Privacy Policy.
11. Consumer Rights and Responsibility
Nothing in these terms excludes or limits any consumer rights, remedies, or responsibilities that cannot lawfully be excluded or limited. Our shipping, cancellation, and refund commitments remain subject to those rights.
12. Changes to These Terms
We may revise these terms from time to time. Any revised terms will apply to future use of the website and future orders. Changes will not reduce the rights or commitments that applied when an existing order was placed.
13. Contact Us
For questions about these terms or assistance with an order, please contact IVNERO at: